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6 Common Insurance Adjuster Oversights You Need to Know About

November 1, 2023

Property insurance serves as our shield during unexpected calamities, offering assurance in times of unforeseen damages. Insurance adjusters are integral to this system, evaluating damages to ensure fair compensation. But even the most diligent adjusters can sometimes miss the mark. In this piece, we at Clark Brothers utilize our 1st hand experience to shed light on six common oversights made by insurance adjusters and arm property owners with the essential knowledge to navigate their claims confidently.

1) Overlooking the Full Extent of Damages

In the chaos of storms and other disasters, insurance adjusters may feel the pressure to process claims rapidly, occasionally leading to the mistake of not recognizing the complete range of damages.

Why This Happens: Tight deadlines and the race against time, particularly after widespread disasters, can lead adjusters to prioritize speed over thoroughness.

What It Means: A rushed assessment might skip latent damages, such as hidden structural issues. This oversight could result in homeowners receiving settlements that don’t cover all necessary repairs.

Clark Brothers’ Tip: Always be proactive. If you feel that an assessment was rushed, consider a second opinion. Experts can provide a comprehensive review, ensuring all damages are identified and adequately addressed.

2) Prioritizing Cost Efficiency Over Comprehensive Repairs

Insurance adjusters, while trying to mitigate costs for insurance companies, might sometimes compromise on the quality or extent of recommended repairs.

Why This Happens: To manage costs, adjusters might lean towards cheaper repair alternatives or materials.

What It Means: This cost-cutting approach can lead to temporary fixes, which may result in future damages.

Clark Brothers’ Tip: Always prioritize the long-term health of your property. If cost-cutting seems to influence recommendations, seeking a second expert opinion can offer clarity and better solutions.

3) Missing Hidden Damages

Certain damages aren’t immediately visible and might be overlooked during preliminary assessments.

Why This Happens: Hidden damages, by nature, can easily go unnoticed without a detailed inspection.

What It Means: Overlooking hidden damages can lead to escalating issues, further jeopardizing property health and safety.

Clark Brothers’ Tip: If you suspect there might be hidden damages, consider seeking an expert review. Comprehensive inspections can unearth and address these latent problems.

4) Rushed Evaluations Due to Overloaded Schedules

High caseloads can sometimes lead adjusters to hastily complete assessments.

Why This Happens: Especially during disaster-stricken times, adjusters are swamped with claims, pushing them to work faster.

What It Means: Rapid evaluations might not be thorough, potentially leading to disputes or unexpected additional expenses later on.

Clark Brothers’ Tip: If an assessment seems rushed, always seek a second detailed evaluation to ensure all damages are accounted for.

5) Insufficient Specialized Knowledge

While insurance adjusters are competent, they might not be experts in every damage type and could be very new to their job.

Why This Happens: Adjusters might not have the expertise needed for specialized cases, leading to possible inaccuracies.

What It Means: Inaccurate assessments can result in settlements that don’t address specific damages adequately.

Clark Brothers’ Tip: For specialized damage cases, it’s essential to consult with experts in the respective domain to ensure comprehensive evaluations and repairs.

6) Not Advocating Strongly for Homeowners

Adjusters, while trying to balance insurer interests and homeowner needs, might sometimes not advocate strongly enough for the homeowner.

Why This Happens: The dual role of adjusters can lead to decisions that don’t fully prioritize the homeowner’s needs.

What It Means: Homeowners might not receive the compensation they truly deserve for comprehensive restorations.

Clark Brothers’ Tip: Homeowners should seek second opinions if they feel their adjuster isn’t advocating for them adequately. Professional experts can help ensure rightful compensation.


The Power of a Second Opinion

While insurance adjusters work hard to provide precise evaluations, various challenges can sometimes lead to oversights. Homeowners, armed with the knowledge of these potential pitfalls, should consider seeking second opinions when in doubt. Clark Brothers recommends leaning on professionals to ensure comprehensive property evaluations, holistic repairs, and accurate compensation, securing your home, well-being, and peace of mind.

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